About us

ShalleyFounder, Empire True Water
Empire True Water is built on one rule: treat every home as if it were our own.
I started Empire True Water so Long Island homeowners can get clean, great-tasting water straight from the tap. I care about what goes into my own home, and I want the same for every house we work in.
I manage rental homes, and I work with electricians, plumbers and every other trade that walks into a house, every day. I've learned that great service comes down to a few simple things: being honest, treating people with respect, and doing what you say you're going to do. That's what I want every customer to experience with Empire True Water.
We are a small, local, family-run company. Every person who works in your home is someone I know and trust personally, and nothing is outsourced. I learn every part of the job myself before I hand it to anyone, because you cannot hold anyone to a standard you do not know. We start with a free look at your water, explain what is in it in plain language, and put one price in writing for only what your home needs.
How we work
The same three things on every job, whether it is a softener for a city water home or a full lineup for a well.
Every recommendation starts with where your water comes from and what you are seeing at the tap, not with a product.
Tank size follows how many people live in the house and how much water they use.
You see the full number before any work starts, and nothing is ordered until you say so.
The assessment is free. Leave a name and a number, or just call.